DRIVENETS is driving and leading the next generation networks with our Network Cloud solution.
DRIVENETS was founded to solve the “data explosion challenge” - one of the biggest challenges for service providers, content providers, public cloud and enterprises.
Our cutting-edge technology and Network Cloud solution have created a paradigm shift in the economy of networks. With smart and super high-performance bit processing on merchant silicon and commodity hardware, we enable new revenue opportunities as well as lower costs and sustainable growth for our customers, even as Internet usage explodes.
DriveNets is currently seeking an inquisitive, technologically motivated, self-directed Support expert to join our Support team. It will be your job to deliver exceptional customer experience to DriveNets customers both internal and external, running our award-winning products. It shall be your primary responsibility to ensure systems reliability, scalability, and performance in an enterprise environment. This position requires a high degree of independence; customer-facing abilities included frequent customer communications. The Support expert is expected to provide fast workaround solutions, and also long-term product improvements.