Services and Support

More Than Just Technology

Leverage our field experience, skillsets, integration capabilities and ecosystem management as you enter the new world of cloud-native networks.

With extensive experience on multiple global Tier-1 operator deployments, DriveNets guarantees a safe and customized network lifecycle, from the design and integration phases through deployment and support of DriveNets Network Cloud solution.

The Services you Need

Ensure Smooth Deployment

DriveNets ensures the smooth deployment of the Network Cloud infrastructure, delivering:

Ecosystem management, to ensure aligned roadmaps and hardware/software compatibility
Easy site planning and installation for rapid installation
Simplified logistics and inventory
Automated, fast, error-free provisioning

Monitor and Maintain Network Health

With DriveNets Network Cloud, you can simplify network monitoring and operations:

Automated troubleshooting and root-cause analysis
End to end management and support for hardware and software
Short maintenance windows with automated software upgrades per component

Achieve Operational Excellence

Reach operational excellence with DriveNets’ customized technical services with:

Highly qualified experts to support & advance your networks
Focus on ongoing innovation & network transformation
Faster ROI by addressing your specific needs
Training and Certification program

The Expected Results

60% Faster Installation Time

Modular design for site pre-conditioning and to adhere to any site constraints
Common process to for all sites – less training, less site revisits
Zero-touch provisioning

40% Less Integration Costs

Common hardware for less configuration to validate
Automated, script-based hardware testing and validation
COTS optics

50% Less Planning Efforts

One design process and ease of expansion
Modular design
Better management and reporting tools (DNOR)

40% Faster Order-to-Service Time

Simplified sourcing with only 6 SKUs
Standard components

30% Less Scaling Costs

Low incremental cost – two small form factor modules with 4Tbps steps
Lightweight deployment
Minimum maintenance windows – adding capacity does not require any service interruption

DRIVENETS SERVICES & SUPPORT

24x7 ready at (+1)888-398-4476